We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you need any help with a new or existing order, please contact us anytime and provide your order #. We will do our best to promptly handle any of your questions or concerns. Please feel free to contact us by telephone or by email. We thank you for your patronage and want you completely satisfied with your RoboCup experience. Tel: (818) 300-1207 Email: Help@TheRoboCup.com